By redefining campaign goals and using Facebook’s algorithm to reach relevant audiences most likely to convert, Hawaii’s largest hotel chain increased its return on ad spend by 1330% YoY.
Aston Hotels & Resorts is one of Hawaii’s largest hospitality management groups. In 2015, they officially rebranded to Aqua-Aston Hospitality. Aqua-Aston Hospitality is a destination expert providing management services to hotels and resort condos with a 70 year legacy in Hawaii.
Aqua-Aston Hospitality was looking to drive more direct bookings at a lower cost while reaching customers at all phases of the vacation planning cycle/all stages of travel research. They needed to show a return on ad spend in order to continue investing in Facebook ads at a higher level.
Aqua-Aston Hospitality was reluctant to increase investment on Facebook in the past because it had been used purely as an upper-funnel, awareness-driving tactic without a proven return on ad spend. They had really only scratched the surface with paid social campaigns and most were done at the property-level rather than brand-wide.
We identified that by redefining campaign goals, we could maximize efficiencies while reaching a more relevant audience for Aqua Aston.
Paid Social
Analytics
Strategy & Planning
Facebook Dynamic Ads
Adjusting campaign goals for Aqua-Aston Hospitality and launching the dynamic ads for travel using the Facebook pixel allowed campaigns to reach their most relevant audiences and drive incremental direct bookings.